Required Housekeeping Manager for Five Star Hotel In Nainital Uttarakhand
EducoHire
Job Title: Executive Housekeeper
Property: (Resort Property)
Location: Nainital / Uttarakhand
Salary: ₹1,00,000 – ₹1,50,000 per month (Negotiable up to ₹2,00,000 for top-tier candidates)
Perks & Accommodation: Family Accommodation Provided
Reporting To: General Manager / Management
Position Overview
We are seeking an experienced, highly polished, and commercially astute Executive Housekeeper Manager to head and elevate the complete housekeeping operations at 5 star Resort . The ideal candidate will come with strong luxury resort exposure, exceptional leadership capability, and a proven track record of maintaining world-class hygiene, room audit, and aesthetic standards.
Eligibility & Ideal Candidate Profile
Property Background: Candidates strictly from luxury resort properties.
Target Brands & Designations:
Oberoi / Aman: Currently working as a Housekeeping Manager (or above).
Sujan / Evolve Back: Currently working as an Executive Housekeeper or Housekeeping Manager .
Preferred Gender: Male candidate preferred (due to operational requirements).
Personality & Communication: Exceptional grooming, strong leadership presence, and fluent spoken English communication skills.
Key Responsibilities & Duties
Departmental Leadership & Operations
End-to-End Ownership: Head the entire Housekeeping department, supervising all housekeeping staff, setting operational standards, and driving high team morale.
Daily Inspections: Conduct routine checks and audits of guest rooms, public areas, and back-of-house facilities to ensure pristine cleanliness, readiness, and alignment with 5-star resort standards.
Turnaround & Operations: Lead operational execution for group arrivals, departures, and VIP guest exits to ensure smooth, high-touch experiences.
Budget & Cost Control: Manage departmental budgeting, track overheads, and control operating expenses without compromising service quality.
Inventory & Vendor Management
Inventory Control: Oversee stock management of linens, guest amenities, cleaning chemicals, uniforms, and housekeeping machinery. Maintain optimum par stock levels.
Vendor Operations: Coordinate with suppliers and vendors for high-quality procurement, auditing store requisitions, quality checks, and product expiry dates.
Team Training & People Development
Staff Upskilling: Plan, schedule, and execute regular training programs for existing and newly onboarded housekeeping staff, especially local talent, to build a refined hospitality culture.
Performance Reviews: Provide direct reports with timely feedback, performance evaluation, and team rosters (including long hours/break shifts during peak operations).
Key Skills Required
Luxury Resort Housekeeping Operations
Room & Public Area Hygiene Audits
Inventory & Vendor Management
Departmental Budgeting & P&L Control
Staff Training & Team Leadership
Guest Relations & Service Recovery
Interested candidate can drop their CV on
Requirements
Purpose Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department. Special Requirements • Has Ability to work in operational team and taking lead in assisting group arrival and check out for smooth guest exits during check out. • Has passion to lead a team of local youngsters and non-hotel management background staff • Need to physically fit to cover a larger property every day on walks • Should be self-motivated and can lead team by example. • Has 2 - 3 years of relevant experience in 5 star hotels or resorts • Has patience’s to work in remote location and love towards wildlife. • Possesses excellent English, math and psychometric abilities • Possesses aptitude and upward mobility • Technical education in Hospitality management is mandatory. Major Responsibilities General 1. Is directly responsible for the day to day key processes in his/her area of work 2. Assists his/her supervisor in executing the day to day operational requirements 3. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model 4. Attends all scheduled training sessions 5. Actively offers operational, employee and customer (internal and external) related feedback to management 6. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers 7. Adheres to the hotel's code of conduct and grooming & hygiene standards 8. Is seen as working hands-on, assists colleagues in crunch times; Walks the talk 9. Actively participates in briefings and meetings 10. Maintains a clean and orderly work area and promotes a safe working environment 11. Performs any additional duties as assigned DUTIES AND RESPONSIBILITIES: 1. Checking all Arrival rooms and clear them as per set standard of organization. 2. Planning and working closely with maintenance team on daily basis on all check out room and also planning for preventive maintenance. 3. Handling daily laundry operation, guest laundry operation and report and records of consumption of chemicals. 4. Ensuring rooms are taken under maintenance for deep cleaning, weekly cleaning and quarterly cleaning to upkeep guest room and public area standard and upkeep. 5. Responsible for cleanliness, orderliness and appearance of the entire Hotel. 6. Ensure that rooms are made as per company standard. 7. Prepare Annual Housekeeping Budget. 8. Maintain par stock of guest supplies, cleaning supplies, linen and uniform. 9. Organize inventories with Accounts and General Store for linen, uniform and fixed assets. 10. Pay particular attention while organizing pest eradication activities. 11. Develop and implement Housekeeping systems and procedures 12. Prepare reports for management information. 13. Assist Purchase department in selecting suppliers for items related to Housekeeping. 14. Plan, control and supervise Horticultural activities. 15. Attending and resolving guest complaints. 16. Verification of supplies consignments. 17. Organize on-the job training and evaluate its effectiveness. 18. Approval of the Functional Manual of the department. 19. Recommend recruitment of new personnel. 20. Ensuring daily, weekly, quarterly back area cleaning and other area cleaning are done time to time to keep resort premises clean. 21. Ensure to submit plan for painting, mason work and construct work our done under property safety condition and maximum utilization for labour manpower is done. 22. Analyse and recommend best practices and technology in hospitality. 23. Apply systems thinking to resolve problems and make decisions. 24. Assess and review hospitality data. 25. Come up with innovations for customer experience. 26. Conduct presentation to senior management. 27. Contribute to the design and development of a productivity framework. 28. Develop self to maintain professional competence at senior management level. 29. Directly manage crisis situations. 30. Drive service quality and customer satisfaction. 31. Lead managers to develop organisational and governance strategies. 32. Manage and direct negotiations. 33. Manage cross-functional and culturally diverse teams. 34. Manage housekeeping department’s human resource. 35. Manage asset and inventory. 36. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. 37. Prepare duty rosters and supervise the discipline and conduct of her staff. 38. Ensure proper communication within the department by conducting regular meeting with the staff. 39. Assigning daily work to tailors. 40. Assigning daily work to horticulturist and seeing organic garden is well maintained. 41. Maintaining par of linen, toiletries for guest use & time to time ordering is approved by General Manager. 42.